About us
Our Mission
At ICAM International, our mission is to empower organizations and individuals with the tools, knowledge, and skills needed to navigate complex challenges through expert investigation training and consulting. We are dedicated to delivering customized solutions that uphold integrity, foster accountability, and ensure compliance.
Through innovative training programs, hands-on consulting, and a commitment to excellence, we strive to build a culture of transparency and resilience for our clients, enabling them to make informed decisions, mitigate risks, and achieve sustainable success.
Our Purpose
Our purpose is to empower organizations and professionals to identify key organizational factors and uncover root causes of challenges through exceptional investigation training and consulting. We are dedicated to fostering accountability, enhancing decision-making, and driving sustainable improvements by equipping our clients with the knowledge and skills needed to address complex issues effectively and ethically.
What is ICAM ?
The Incident Cause Analysis Method (ICAM) is a structured approach designed to uncover all contributing factors to an accident or incident. By integrating human factors analysis, ICAM helps identify systemic organizational issues that may play a role in such occurrences.
Originally developed in the late 1990s, ICAM has since become a widely recognized and adopted methodology across various industries.
Benefits of ICAM
Our ICAM Training emphasizes the importance of conducting comprehensive and systematic investigations using straightforward, structured processes to effectively reduce risks and prevent recurrence.
Participants will gain practical insights through applied examples and will receive user-friendly tools, templates, and forms designed for seamless adaptation and integration into the workplace, ensuring the effective application of the training outcomes.
ICAM Process
The ICAM process is typically divided into several key steps:
Immediate Response
This stage focuses on implementing urgent measures to manage and control the incident, ensuring the protection of people and the environment.
Evidence Collection
Investigators gather a range of evidence, including physical items, documents, photographs, and witness accounts, to build a complete picture of the incident.
Data Analysis
The collected evidence is analyzed using ICAM’s structured methodology, categorizing contributing factors into four key areas:
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Absent or Failed Defences – Controls that failed to prevent or mitigate the incident.
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or Team Actions – Specific actions that directly caused or contributed to the event.
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Task/Environmental Conditions – The circumstances, including human factors, under which the actions occurred.
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Organisational Factors – Broader systemic issues within the organization that allowed these conditions to develop or persist.
Corrective Actions
Recommendations are made to address identified risks and prevent recurrence, which may involve updates to procedures, enhanced training, new equipment, or shifts in organizational practices and culture.
Reporting
The findings, conclusions, and recommendations are compiled into a detailed report, providing a clear and actionable summary of the investigation.
Why choose ICAM International?
At ICAM International, we are committed to enhancing workplace health and safety by delivering exceptional, ICAM investigator training courses, incident response consulting, incident management system development and WHS compliance advisory services.
Trainer and lead investigator John Cannizzaro has over 30 years’ experience as an investigator and trainer in all industries bringing his unique and highly sort after engagement and style when it comes to ICAM training.